Automated locker systems for repair and service
Efficiency and convenience for your repair and service work
Automated locker systems are changing the service and repair sector considerably. They offer a convenient and efficient way of receiving defective devices and returning repaired devices to your customers. Our intelligent locker systems ensure a smooth process and increase the satisfaction of your customers.
Advantages of automated locker systems for repairs and services
Available 24/7
Our locker solutions are available around the clock so that your customers can drop off and pick up devices at any time. This increases flexibility and convenience for your customers, who are no longer tied to opening hours.
Efficient processing
Automation optimises the process of receiving and issuing devices. This reduces waiting times and administrative tasks for your team, allowing you to concentrate fully on the repair service.
Security and data protection
The automated lockers offer the highest security standards. Each locker is only accessible to the respective customer, which guarantees the security and protection of the devices. Data protection is our top priority.
Simplify the collection and drop-off of service and loan equipment.
Providers and recipients can optimise their journeys in terms of time and logistics, thereby saving time and costs. It is irrelevant whether the goods are only handed over or stored in the facility for a longer period of time. The software offers both handover routes (inbound/outbound) and also the exchange of goods ("new" issue and "old/defective" return).
In-house repair and service handovers.
A collection point can solve many problems within a company, whether it's accepting defective devices for repair or handing in tools for maintenance. Simplify your processes by decoupling them in terms of time, saving time and reducing costs, especially for companies with shift work or for colleagues working at home/remotely. Rental devices can be kept on site and issued at any time as required. An intelligent pick-up station for equipment service and hire is the multi-tool for time-decoupled handover points.
Repair and service handovers directly to your end customers
Companies can effectively use automated locker systems to optimise the handover of appliances for repair to private individuals. Private customers benefit from the flexibility of being able to drop off and collect their devices around the clock, regardless of opening hours. This increases customer satisfaction and retains customers in the long term. For companies, automated lockers mean greater efficiency in the processing of repairs. Automation eliminates manual processes and waiting times, allowing employees to concentrate on their core tasks. In addition, the locker systems offer high security standards that guarantee the protection and confidentiality of customer devices.
What can be handed over?
- IT equipment
- Smartphones
- Tools
- Garden tools
- and much more
Advantages for providers/operators
- Transparent & traceable
- Easy to use platform
- Secure handovers
- Permanent storage in the system
API interfaces:
- Internal company platform
- Employee database
- shop systems
- Business management systems (SAP, or other ERP systems)
Smart lockers are already in use:
ServiceCube - The smart locker software for repairs and services
Automated transfer solutions with short integration times
Use our Service Cube software solution to hand over goods, equipment and tools or keep them in stock in a locker. Thanks to our comprehensive software, both inbound and outbound processes can be implemented without any major setup effort. You wish an integration into the existing system landscape? With our API, a connection to common ERP and store systems is possible. Special applications or combinations of our standard applications are also possible.
Interfaces to your systems
Connection or integration into existing systems (SAP, merchandise management, etc.).
Intelligent front end
The front end offers customers and colleagues an easy-to-use interface.
Extensive backend
In the backend, the administrators, the stock and the handover log can be
How does the handover process work?
The hardware - Modular locker in industrial quality
Our innovative, flexible, modular locker systems are designed and manufactured to the highest quality standards. You get durable, long-lasting lockers with low service requirements. The electronic components used, such as controllers and touchscreens, meet industry standards to ensure long-lasting durability. All this is Made in Austria - so we meet the highest quality standards.
Cloud software. Secure and efficient.
With our cloud solution, you reduce costs compared to on-premises solutions. The security of your data and the up-to-dateness of the software is increased by the professional support of the ISO 27001 certified data centre.
Cloud solutions are affected by disruptions much less frequently or, if the worst comes to the worst, they are remedied very quickly. They do not have to place an additional burden on their IT and save personnel and working time.
You get a secure, AES256 encrypted, reliable and cost-effective solution.